> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.healthdataexplorer.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Reset your Password


1. Go to [Health Data Explorer](https://app.healthdataexplorer.io/).
2. Click on “Forgot password?”.
![](https://storage.crisp.chat/users/helpdesk/website/-/c/2/4/0/c240f642a6ea9800/screenshot-2025-05-29-at-12274_wxwjap.png =333x463)
3. Enter your email address then click continue.
![](https://storage.crisp.chat/users/helpdesk/website/-/c/2/4/0/c240f642a6ea9800/screenshot-2025-05-29-at-12290_hpyjk6.png =333x445)
4. Check your email to confirm the password change request.
![](https://storage.crisp.chat/users/helpdesk/website/-/c/2/4/0/c240f642a6ea9800/screenshot-2025-05-29-at-12312_18ww601.png =666x466)
5. Click “Confirm” then enter your new password into the designated fields and click “Reset Password”.
![](https://storage.crisp.chat/users/helpdesk/website/-/c/2/4/0/c240f642a6ea9800/screenshot-2025-05-29-at-12341_kip7ol.png =333x595)
6. Upon successful password reset you will see the screen below. From which you can return to [Health Data Explorer](https://app.healthdataexplorer.io/) and login with your new password.
![](https://storage.crisp.chat/users/helpdesk/website/-/c/2/4/0/c240f642a6ea9800/screenshot-2025-05-29-at-12345_sh1agf.png =333x447)