> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.healthdataexplorer.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Managing module licenses

See which modules your organization is licensed for, and learn the difference between a licensed module and an enabled one.
The **Licenses** tab shows which modules (Case, Analytics, Deep Intelligence, and AI Studio) your organization is licensed for, and lets you request ones you don't have yet.
### Viewing your licenses
Go to **Org & Workspace** › **Licenses**. Each module is listed with its type, status, seats, expiry date, license owner, and the date it became active.
![](https://storage.crisp.chat/users/helpdesk/website/-/c/2/4/0/c240f642a6ea9800/licenses_p9si9z.png)
* **Active** means your organization has a license for that module.
* **Not subscribed** means your organization doesn't have access to that module yet.
### "Licensed" vs. "Enabled": what's the difference?
You'll see modules described as both **licensed** and **enabled**, and the difference is easy to mix up:
* **Licensed** means your organization has a license for the module. It's available to your whole organization.
* **Enabled** means the module has been turned on in a specific workspace. A module can be licensed for your organization but not enabled in every workspace. For example, your organization might be licensed for both Analytics and Deep Intelligence while a particular workspace has only Analytics turned on.
In short, licensing is an organization-wide entitlement, and enabling is a setting for each workspace. See [Managing workspaces & workspace access](https://helpdesk.healthdataexplorer.io/en/article/managing-workspaces-workspace-access-1dsrgyg/) to learn how to enable a licensed module in a workspace.
### Requesting a new module
Self-service subscriptions aren't available yet. If you click **Subscribe** next to a module (or **Subscribe module** at the top of the tab), a **Coming soon** message asks you to contact your Acoer representative, who will set up the module for you.
![](https://storage.crisp.chat/users/helpdesk/website/-/c/2/4/0/c240f642a6ea9800/screen-shot-2026-10-20-at-1010_106r1mh.png =500x306)